Kebijakan Garansi
Explore all warranty policy of FotroMed.
Q1: What is the warranty coverage for Fotromed devices?
All Fotromed devices come with a 12-month warranty.
- Free troubleshooting and accessory replacements during the warranty period.
- Machine replacement if issues cannot be resolved remotely or onsite.
Q2: Does Fotromed offer support after the warranty period?
Ya, we providelifetime service support to ensure your device continues to perform optimally even after the warranty expires.
Q3: What post-order support is included?
- Marketing materials like flyers, pictures, and videos to promote your business.
- Comprehensive training and ongoing customer support.
- Access to advanced operational guides and updates.
Q4: How fast can I expect support in case of issues?
We offer24/7 online customer and technical support, with guaranteed solutions provided within 12 jam.
Q5: How does Fotromed ensure product quality?
- Each device is built with high-quality components and undergoes rigorous testing before shipment.
- Our quality assurance processes minimize malfunctions and ensure long-lasting performance.
